Surely you’ve heard or maybe even experienced this statement before: People Quit People, Not Companies.

John Maxwell said, “People come in through the door because they have a reason they want to be part of the company. But their desire for ‘greener pastures’ is often motivated by the need to get a...

Over the last twenty or so years, I’ve developed an intense appreciation for world class chiropractic care. Don’t jump ship on me here… Hear me out! I’m not referring to the Homer Simpson’s of the industry who we’d never need to tell “less yacking and more cracking,” I’m talking about the absolute e...

As I started calling your attention to What’s Killing Your Profitability, I explained how important it’s been for me to develop a crystal-clear picture of the results I’m working to achieve as I take action on any new skill I learn. Quite frankly, I can’t point to many things that have yielded resul...

In March of 2000, as a 23 year old 250 ton stamping press operator (and carpenter on the side), I applied for and was somehow offered a position implementing the latest and greatest Lean manufacturing initiative the company I was working for was pushing down from the corporate office. I had been wor...

Once we come to terms with the fact that our organization is almost certainly leaving money on the table, the most natural response and most frequent response I’ve seen a business owner or executive take is to jump right into identifying exactly which things are killing their profit and taking swift...

If we’re not intentional about actively developing the leadership skills of each key individual on our teams, the areas where we’re likely hemorrhaging profit have very few bounds. Even the leaders who are incredibly strategic in defining exactly how they’ll implement each new skill they learn under...

If we want to have any hope of capturing even the slightest bit of the profit we’re currently throwing away by not developing the most authentic influence we possibly can with our teams and eliminating all that waste that’s so often tied to miscommunication, we need to have an extremely clear pictur...

Before we even begin unpacking any of the specific action steps you or would need to consider to capture even the slightest bit of that profit lost due to poor leadership, I believe it’s absolutely critical to quantify just what we’re likely leaving on the table. I mean, I’ve heard countless executi...

Organizations of all sizes invest significant amounts of time, money, and energy on improving their processes with hopes of becoming more profitable. Sometimes this is based on a goal of becoming best-in-class but sometimes it is just to stay competitive with customers or in attracting talent. All t...

Even when we come to terms with the fact that it will always require more than just words as well as the fact that someone on our team will ALWAYS be watching, there’s one more thing we have to accept as a harsh reality: there’s no magic pill for getting our team members to follow us in lock step im...

Whether Santa Claus comes to town or not, we can rest assured that from the moment we accept responsibility for leading our teams someone will ALWAYS be watching the example we set. Hopefully they won’t be watching when we actually are sleeping (because that’s creepy, even for Santa) but they'll def...

No, not the 1991 single by Extreme! I’m talking about what you and I need to provide to set the tone in our organizations - especially since we’re far more likely to get what we are then just what we want! 

Whether they’re listed in the employee handbook, on a document in a fancy frame that hangs i...