Having worked through what felt like a fairly comprehensive list of ways ineffective leadership and poor communication kill profitability in far too many businesses over the last several months, let’s change gears a bit and revisit an idea I introduced in this series in early 2020 - one I believe ma...

I’ll share this thought with you one last time:

“Organizations of all sizes invest significant amounts of time, money, and energy on improving their processes with hopes of becoming more profitable. Sometimes this is based on a goal of becoming best-in-class but sometimes it is just to stay compe...

Whether it’s been through the customized approach to Developing Effective Trainers that I just explained or any of the other resources that Cindy and I have developed to helping leaders address the things that are killing profitability in their businesses or teams, we’ve always worked to help each p...

As we looked at the cost of a poor promotion, I shared some stories with you about a few different rockstar employees I had worked with over the years. One of them had been an assembly line lead for close to four decades but absolutely refused to even consider taking the next step into a supervisory...

Even when the message is crystal-clear, there are gonna be times where team members fall short of our expectations. And while this won’t likely ever happen when we have an abundance of time to push all our other responsibilities aside to deal with it, a significant part of maintaining the influence ...

Early on in this process we looked at two separate profitability killers that nearly always feed off of each other and contribute to just about every metric a company tracks; the cost of high turnover and the cost of constant recruiting. In far too many cases, the responsibility for each of these la...

I (Cindy) don’t know a successful person that hasn’t learned from their losses in order to come back better than before.

It took Thomas Edison 10,000 attempts to perfect the light bulb.  Walt Disney was fired from a newspaper job for lacking creativity.  Michael Jordan was cut from his high school ...

Whether there’s an exemplary top-down approach throughout the organization we’re a part of or not, each of us will be able to achieve better results within our own areas of leadership responsibility when we earn genuine buy-in from the team reporting to us! This particular thing, as much as anything...

If the owners or executives in any organization want to have the best shot possible at improving profitability by building better leaders, they will need to be just as engaged in developing their own leadership and communication skills as they are in providing any kind of resource to the key people ...

I want to circle back to what I shared with you as we began this look at What’s Killing Your Profitability…

“Organizations of all sizes invest significant amounts of time, money, and energy on improving their processes with hopes of becoming more profitable. Sometimes this is based on a goal of bec...

If there’s one thing I’ve learned with absolute certainty over the last thirty years in the workforce, having at least some level of leadership responsibility for the vast majority of that time, it’s that none of us can accomplish all we need to on our own. Whether we’re the best individual contribu...

I believe the most vivid memory I have of someone in a leadership role answering cries for help was that of President George W. Bush at Ground Zero just days after 9/11. As he was addressing the crowd, someone yelled that they couldn't hear him and he responded, “I can hear you. I can hear you. The ...