Square Pegs and Round Holes…

A lot of lawyers and only a few plumbers… Again, just a symptom of what I believe is a far bigger issue!

Somewhere between 1992 & 1994, as I had entered the workforce and was beginning to consider what my next steps would be after high school, my dad lined up some time for me to talk...

Continue Reading...
Walk Softly, and Don’t Upset Anyone!

With that story about how my friend provided his student a priceless life lesson fresh in your mind, let’s circle back to what I believe is one of the biggest challenges in the workplace today: too many lawyers! If you’re an NCIS fan, think Rule #13… “Never involve...

Continue Reading...
What Are the Biggest Challenges You’re Facing in the Workplace Today?

Over the last few weeks, I’ve started developing a friendship with a gentleman who teaches at a local university. I had seen him from a distance nearly every time I’ve been at the gym since Cindy and I moved our membership there six months or so ago, but we just hadn’t crossed...

Continue Reading...
You Matter!

Let’s assume we’ve accepted our leadership responsibility and we’ve actually following through by doing the work necessary to make sure our team members are indeed measuring the right things so they have a clear picture of their performance AND we’ve provided them with...

Continue Reading...
Now Serving… Wait a Minute, Who are We Serving?

Periodically, a parade of managers would gather around those nifty bulletin boards I mentioned last time and they’d expect the area lead person to give them a run down of everything that was plotted on all the charts they were supposed to be updating each hour. In the cases where the lead...

Continue Reading...
Good Job! But Based on What?

As I think back to the nearly two decades I worked in a manufacturing facility, it seems like we measured everything! If you’ve ever been through an ISO-9000 audit, or whatever the number is now (it was TS-16949 in the automotive manufacturing world as recently as eight years ago), you know...

Continue Reading...
How to Make Sure Working for You Doesn’t Suck!

Contrary to what seems to have become a far too popular belief, how we each make our living doesn’t have to drain every ounce of joy from our bodies… I remember greeting ole Front-Lobby Bobby one morning more than a decade ago and being given a response for the ages, “Just...

Continue Reading...
Why You Really Matter

How many times have you had a task on your to-do list that you just didn’t want to mess with? You know, one that was not only a pain in the butt to deal with but also something you didn’t really understand why it even needed to be done? Assuming you’re picturing at least half a...

Continue Reading...
Everyone’s Favorite Radio Station

So here’s the reality of it all… All the profit in the world, even when it’s a direct result of building a positive work environment, won’t be what motivates our team members - especially if we’re trying to hang onto every stinking penny of it - unless we can...

Continue Reading...
The Benefits of a Positive Work Environment

Never mind the 15% overall revenue growth the AP News article I referenced in The Importance of Organizational Culture detailed… While we’re at it, let’s also disregard the turnover costs of up to 300% of an employee’s salary I share from Hireology in The Benefits of...

Continue Reading...
What Signs are You Watching For?

Creating an atmosphere where our team members don’t throw up when they think about working for us involves more than just avoiding the urge to be an insufferable jerk by demoralizing everyone we manage and yelling louder when they don’t heed our every command. There might not be cause...

Continue Reading...
I Didn’t Swear at Them, Shouldn’t That Be Enough?

Last time I referenced how terrible it was to work for one of the most miserable human beings I’ve ever been around. Just in case you think I may have been embellishing it, you’re welcome to reach out to Cindy and ask for the rest of the story that I shared with her shortly after I...

Continue Reading...