One of the leaders who comes to mind when I (Cindy) think of defining moments from history is Winston Churchill, England’s Prime Minister who refused to back down from the Nazis during World War II. He once said, “In every age there comes a time when a leader must come forward...
I can remember the phone call like it was yesterday… One Friday evening around 7pm several years ago, a friend of mine called as he was sitting in the parking lot at a high school football game where one of his kids would be playing with the band during halftime. I’m usually...
Surely you’ve heard or maybe even experienced this statement before: People Quit People, Not Companies.
John Maxwell said, “People come in through the door because they have a reason they want to be part of the company. But their desire for ‘greener pastures’ is often...
Over the last twenty or so years, I’ve developed an intense appreciation for world class chiropractic care. Don’t jump ship on me here… Hear me out! I’m not referring to the Homer Simpson’s of the industry who we’d never need to tell “less yacking and...
As I started calling your attention to What’s Killing Your Profitability, I explained how important it’s been for me to develop a crystal-clear picture of the results I’m working to achieve as I take action on any new skill I learn. Quite frankly, I can’t point to many...
In March of 2000, as a 23 year old 250 ton stamping press operator (and carpenter on the side), I applied for and was somehow offered a position implementing the latest and greatest Lean manufacturing initiative the company I was working for was pushing down from the corporate office. I had been...
Once we come to terms with the fact that our organization is almost certainly leaving money on the table, the most natural response and most frequent response I’ve seen a business owner or executive take is to jump right into identifying exactly which things are killing their profit and...
If we’re not intentional about actively developing the leadership skills of each key individual on our teams, the areas where we’re likely hemorrhaging profit have very few bounds. Even the leaders who are incredibly strategic in defining exactly how they’ll implement each new...
If we want to have any hope of capturing even the slightest bit of the profit we’re currently throwing away by not developing the most authentic influence we possibly can with our teams and eliminating all that waste that’s so often tied to miscommunication, we need to have an...
Before we even begin unpacking any of the specific action steps you or would need to consider to capture even the slightest bit of that profit lost due to poor leadership, I believe it’s absolutely critical to quantify just what we’re likely leaving on the table. I mean, I’ve...
Organizations of all sizes invest significant amounts of time, money, and energy on improving their processes with hopes of becoming more profitable. Sometimes this is based on a goal of becoming best-in-class but sometimes it is just to stay competitive with customers or in attracting talent....
Even when we come to terms with the fact that it will always require more than just words as well as the fact that someone on our team will ALWAYS be watching, there’s one more thing we have to accept as a harsh reality: there’s no magic pill for getting our team members to follow us...
