Now that we’ve covered some things we can do to apply The Platinum Rule when we have those candid conversations with our folks who have those first two primary communication styles, our more Outgoing and Fast-Paced team members, we’re doing to need to dial it down a bit as we prepare...

As we move from the DRIVEN folks we looked at last time who only make up about 10% of the population to this next group who are just as Fast-Paced and make up around 30% of everyone we’ll ever interact with, there are some very key differences we need to consider as we prepare to have a...

It was probably 2003 or 2004, when I was walking through a fairly secluded part of the facility I worked in and a friend pulled me aside to ask “Was that guy who just came through that Terry guy? I hear he’s a real &#%$@!” I confirmed that it had indeed been Terry and asked...

A little over twenty years ago, a friend of mine was promoted from his role as a machine operator in the department we worked in to supervising that same department on an off shift. In those days, even the night shift crew had a ton of seniority and experience. That company had a much deserved...

In early 2001, I read a book by John Maxwell and Jim Dornan called Becoming a Person of Influence. One of the most significant things I remember from the first time going through that book was how John shared that so many of the folks he interacted with who were serving at high levels of their...