Any time Cindy and I provide teams with tools to build more effective communication into their organizational culture, I emphasize how the most Outgoing and Task-Oriented folks often come across as being very DEMANDING but they almost always expect far more from themselves than they expect of...

I’m probably having more fun than I should be as I pick the images I use when posting these. Still thinking of Shrek and the Lord Farquaad character, I used a donkey for the last one; partly because I liked the movie that much and partly because someone acting like that in a leadership role...

As I uploaded the last post, I had to force myself not to use a fairly recent mugshot of one of the folks I referenced. I opted for an image that reminded me a bit of the Lord Farquaad character in Shrek… With the picture of that vertically challenged villain now in your head, let’s...

We started down this path by looking at some of the Essential Qualities of Leadership then we took a hard look at the importance of Leadership in Management. Since we have the foundation in mind, let’s dig into a few of the qualities of a bad leader so we have just as clear a picture of...

Last time we looked at some of the challenges we may face when we move into a new position of authority, and leadership responsibility, for a team of folks who had previously been our peers. But what if that’s not the situation we’re in? What if our first day with the organization is...

I closed last time by promising to share some things that just about anyone can apply to earn genuine influence and lead the team they supervise or manage more effectively. While that may seem like a pretty lofty promise, I really believe it’s much simpler than it’s usually made out...

As we looked at some of the most Essential Qualities of Leadership recently, I made a few references to things we’ve likely all seen folks with authority do that pushes a team away from them rather than earning the kind of influence necessary to truly lead. While I believe possessing...

So before we really dig into the specifics of those questions I outlined in the last post that we all need answered in order to EXCEED EXPECTATIONS on a regular basis, let’s take a look at one critical thing we each need to consider in this process.

Having hit on this idea of EXCEEDING...

In working through the importance of controlling our delivery in the last post, I stopped just short of detailing the scenario in question. Without going into specifics and tossing anyone under the proverbial bus, I’ll touch on that briefly now as it tees up the topic we’ll look at...

We’ve worked through some critical things we can each take complete responsibility for controlling in our own lives and with the teams we lead in the last several posts. Before we get the milk & cookies ready for Santa and prepare for New Year, assuming he’s allowed to travel this...

It was probably 2003 or 2004, when I was walking through a fairly secluded part of the facility I worked in and a friend pulled me aside to ask “Was that guy who just came through that Terry guy? I hear he’s a real &#%$@!” I confirmed that it had indeed been Terry and asked...

I closed the last post with a commitment to share an example I’ve personally seen of someone who turned their ripples into waves by selflessly serving the people around them. I’m not gonna do that; I’m going to share two… (but I could easily point to dozens more!)

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