Since we recently worked through some of the most effective communication skills, including the critical part active listening plays in that, let’s press forward now and take a look at why effective communication is so important in everything we do.
If you read more than a few of these...
In the last post, I mentioned one thing I saw mentioned in every article I dug into as being essential to developing effective communication skills; listening. There was certainly a point in time where I would have argued that idea but I’d like to think my head isn’t in that part of...
Over the last decade or so, I’ve heard dozens of pitches on how the latest, greatest thing will change my life! Watch any info-mmercial and you’re likely to feel like you’re losing money if you don’t buy in the 10 minutes - even if that fancy contraption has no place at...
Effective Communication Skills is a frequently searched phrase on Google. But why? What’s the big deal? Shouldn’t this be simple to address?
I frequently reference a study done by Salesforce.com that showed “86% of the executives they surveyed cited lack of collaboration and...
Before we close the loop on what we can do to exceed expectations for the folks with the final primary behavioral, I’m going to insert a quick plug for the complimentary session Cindy and I are hosting on Friday, Feb 12 at 2:30p on How Top Leaders Set the Tone for Recruitment &...
As I closed the last post, I referenced one primary difference between the folks with either of the last two styles we looked at and these final two styles we’ll be working through; the need to tone it down a bit as we work to exceed their expectations…
Before going too far with the...
While exceeding expectations with the DRIVEN folks we looked at in the last post will often involve less sizzle and more steak, the next 30% - the INSPIRING ones - may actually enjoy the sizzle! Once we have that clear picture of what they expect, we can go above and beyond with this Fast-Paced ...
In a large majority of the initial conversations I have with folks around the DISC Model of Human Behavior, I’m told “I’ve taken an assessment. I’m a D (or an I, or an S, or a C)” and that’s about as far as they take it. Interestingly enough, statements like...
As we look at this group that represents the final 25% of our equation, it’s unlikely that quality will be the issue. The folks with this Reserved and Task-Oriented behavioral style are very CONSCIENTIOUS about performing everything they do with accuracy and precision. The work that they do...
Now that we’ve covered some things we can do to apply The Platinum Rule when we have those candid conversations with our folks who have those first two primary communication styles, our more Outgoing and Fast-Paced team members, we’re doing to need to dial it down a bit as we prepare...
As we move from the DRIVEN folks we looked at last time who only make up about 10% of the population to this next group who are just as Fast-Paced and make up around 30% of everyone we’ll ever interact with, there are some very key differences we need to consider as we prepare to have a...
Through the last several posts, we’ve taken a hard look at just how important it is to have candid conversations with our team members when they’re not keeping it between the ditches rather than ducking the issue and hoping things will get better on their own. While we’ve looked...
