Are You A Servant Leader?
In his book, The Servant, James Hunter said, “A leader is someone who recognizes and meets the legitimate needs of their people, and removes all the barriers so they can serve the customer.”
Servant Leadership has become a bit of a catch phrase, but are you doing what it takes to be known as one? Take this quiz to see how you're doing and get complimentary access to our exclusive digital course called Build a Reputation as a Servant Leader - a $60 value that's approved for credit through SHRM and HRCI.
Which best fits your current opinion about servant leadership?
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It's a buzzword…
It matters but it's tough to quantify.
It's important but we've never had a way to build it into our culture.
I need to exemplify it in everything I do.
What is a Servant Leader responsible for doing?
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Jumping in to help each person however they can.
Looking for ways to remove barriers that keep their team from performing their jobs.
Making sure each supervisor is engaged with their team.
Identifying individual needs and helping those individuals grow in the organization.
What does real servant leadership look like to you?
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Lending a hand whenever I can.
Making sure my team has the tools they need to get the job done.
Having a group of supervisors who actively support their employees.
Developing the ability to provide each team member with what they need most.
What do you enjoy most about having a position with a certain amount of authority?
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Being able to assign tasks to others.
Working with my immediate team to achieve results.
Creating a culture that helps each person perform better.
Building an environment where my behaviors set the example for the entire company.
Are you working to meet the needs of your team?
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I don't currently have a team but I do jump in to help my peers whenever I can.
I do when I have time but I'm spread pretty thin most days.
Yes, but I need all the leaders on my team to do it too...
That's my goal but doing it is harder than just saying it...
How would you know that you're leading your team effectively?
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I'm not in charge but I can lead effectively by helping the people around achieve their goals.
The group I'm responsible for rarely runs into issues that cause downtime.
Each department is performing well and there are rarely personnel issues my supervisors can't handle without me getting involved.
I can see the steps I take to serve others being duplicated by others on my team.
Do you expect the effort you put into becoming a better servant leader to have measurable impact on the team around you?
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I hope so but I don't have much control over the results of the team I'm on.
That would be great but I'm not sure how I'd measure it.
Yes, and I would like to see leaders on my team achieve results like this!
I do, but turning ideas into action steps that get results can be tough.
How does selfish leadership impact a team?
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No one works together...
Constant turmoil between departments; collaboration is rare.
At all levels; profitability, productivity, turnover, and even reputation
All of these apply, and it's up to me to fix it!
What's your biggest concern in leading your team?
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Recognizing and avoiding the hurdles that trip up many leaders.
Understanding how to personally lead different team members.
Building a culture that utilizes more than the carrot and the stick.
Setting a great example for the leaders around me to follow.
What have you done to become a better servant leader?
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Nothing yet.
A little bit on my own.
I've studied the concept but need to develop my team.
I've started digging into it but haven't always seen results.
