I’ll say it again: even the most talented individuals rarely form a great team without clear values serving as the foundation. For more than two decades, I’ve heard John Maxwell emphasize how “everything rises and falls on leadership.” When it comes to building a...

 Since I had no direct authority over the team of behavior-based safety observers supporting me, earning and maintaining their trust was a crucial part of why they chose to remain engaged in the process when it would have been easier for each of them to focus solely on their actual job...