Make no mistake, providing behavioral examples that define our core values doesn’t have to be through some elaborate presentation for the world to see, or even done with a nifty slideshow in small groups. It’s far more important that we exemplify the appropriate behaviors personally...
We’ve looked at how things can go really wrong without strong organizational values in place and how easy it can be to fall short of providing a picture of those values for everyone on our teams. We’ve also dug into how, even with specific values listed in various places throughout...
I started my first full time job just after turning fifteen years old and, as they say, the rest is history… But that history makes for a good story every now and then! In this case, the story won’t be all that funny but it’s certainly relevant why it’s so important for...
If we want to have any chance of removing the ambiguity that too frequently surrounds the values listed on our conference room walls and detailed through the first few pages of our employee handbooks we’d better be sharing specific examples of what those core values look like in the...
How many times have you provided one of your team members with directions for completing a task you needed their help getting wrapped up by a certain time, only to get something far different from what you had hoped or miss the mark entirely? I’m sure we’ve all been on both ends of...
I can point to dozens of powerful lessons I learned in the decade and a half I had direct involvement in behavior-based safety. While the initiative was focused on identifying and decreasing the risks the workforce was exposed to, it provided a hands-on look at why people do what they do....
Before we dig into the challenges that come with “core values so generic that they could easily serve as fodder for a Dilbert cartoon,” and we’ll work through that in specific detail soon enough, we need to think about how that could ever be the case when “more than...
The interaction we’ve had with Craig, Kim, and their team over the years since they bought their business has given us a ton of clarity for the critical role values can play in a business. That experience has also helped us develop a clearer picture of who we can best serve through the work...
Over the course of my close to fifty years on this ball of mud, I’ve learned that the only people who truly like change are the ones who came up with the idea for the specific change that’s happening in any given moment. I can tolerate change when I have some level of control in how...
As we developed more clarity around the values of the clients we enjoyed working with the most, we found more and more opportunities to challenge them on how to tie those values to nearly every conversation they had with their teams. This didn’t require major changes in what they were...
Throughout our professional lives, Cindy and I had seen a wide range of values defined by the organizations we were part of. A few either had no clearly defined values to speak of or they just never referenced them. Others had a couple of values listed in a policy manual or on a bulletin board...
I blocked my calendar on the afternoon for February 24, 2022 to roll out that new handbook for all the team members working with Craig and Kim. Having done similar roll-outs several times in the decade leading up to it, I had a picture in my mind of what to expect - and I dreaded it! While my...
