Can You Build a Great Team Without Values?

As I opened the second section of Leading With A Clear Purpose, I shared the story of my fondest Major League Baseball memory, the 2004 American League Championship Series where the Boston Red Sox narrowly avoided being swept and came back to win four straight games against the New York Yankees...

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If We Fail to Lead by Example…

As I shared what I’ve observed personally over the last several years for what I believe is a textbook example of using core values as a foundation for an organization, I mentioned how I’ve seen Craig and Kim work to ensure every member of their team understands exactly what each...

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A Part of Every Conversation

Make no mistake, providing behavioral examples that define our core values doesn’t have to be through some elaborate presentation for the world to see, or even done with a nifty slideshow in small groups. It’s far more important that we exemplify the appropriate behaviors personally...

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Make It About Values, Not Us…

Highlighting our own behavior to provide examples that define our values certainly helps us build those values into the conversations we have with our teams, but don’t mistake this as a suggestion to be boastful about how amazing we are; it’s anything but that! 

Not long after...

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Behavioral Examples That Define Our Values

We’ve looked at how things can go really wrong without strong organizational values in place and how easy it can be to fall short of providing a picture of those values for everyone on our teams. We’ve also dug into how, even with specific values listed in various places throughout...

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Providing Specific Examples

Before we walk through a few steps we can take to remove every bit of ambiguity we possibly can from the core values our organization operates on, let’s tackle an issue every leader faces at one point or another: even when we detail exactly what “doing good” looks like for each...

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“Doing Good” but What Does Good Look Like?

I started my first full time job just after turning fifteen years old and, as they say, the rest is history… But that history makes for a good story every now and then! In this case, the story won’t be all that funny but it’s certainly relevant why it’s so important for...

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Removing the Ambiguity

If we want to have any chance of removing the ambiguity that too frequently surrounds the values listed on our conference room walls and detailed through the first few pages of our employee handbooks we’d better be sharing specific examples of what those core values look like in the...

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Ambiguity Carries a High Cost

Since that large tech firm’s “staggering $75 million loss attributed to misaligned goals and unclear expectations” that I’ve referenced twice now could be a bit more than you or I will experience in our own roles, let’s make it a bit more personal and consider what...

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Sometimes Ambiguous, Sometimes Completely Unknown

Each time we kick off our Emerging Leader Development course, Cindy and I open with a slide detailing the importance of having and exemplifying core business values. In one of the first we ever provided on site for a large organization, Cindy shared her experience serving on the Maxwell...

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Clear Words, Ambiguous Understanding

How many times have you provided one of your team members with directions for completing a task you needed their help getting wrapped up by a certain time, only to get something far different from what you had hoped or miss the mark entirely? I’m sure we’ve all been on both ends of...

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Defining Exactly How It’s Done

In March, April, and May of 1996, I received a tremendous amount of one-on-one training on how to operate the various pieces of equipment I was assigned to. Initially, someone else was responsible for swapping out the tooling and dies after each order I completed so the next part could be made....

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