Now that we have a solid definition of servant leadership to work from, and we’ve looked at some servant leadership practices that will help us meet the needs of our team members based on their own behavioral style, let’s close the loop with some final thoughts on how we can move this...

Having looked ways we can truly serve the needs of our team members with each of the first three behavioral styles - DRIVEN, INSPIRING, and SUPPORTIVE - to this point, let’s close the loop with the final 25% of the population; the ones who tend to be Reserved and Task-Oriented. Please...

When Cindy and I work with teams on building stronger and more effective communication into their cultures, The Model of Human Behavior is one of the tools we share because it provides a simple and extremely practical approach that can be implemented right away. As we do this, we emphasize that...

As we’ve discussed leading up to this point, becoming an effective servant leader certainly involves exemplifying several specific characteristics but even those can be interpreted quite differently depending on the behavioral and communication style of the individual we’re attempting...

I remember seeing a Marriott commercial a while back that closed by saying something along the lines of “we treat our guests like we’d want to be treated.” Ties right in with what nearly all of us know as The Golden Rule, huh? Around that same time, a friend of mine had shared...