If we think back to how we started this look at Leadership Misunderstood, the biggest myths we’ve taken aim at here were few but extremely common:

• People automatically follow a business owner, executive, manager (or whatever other title you want to insert here) because their paycheck...

In looking at turnover rates and profitability of organizations, it's hard to miss the continuing trend towards companies needing and seeking a better culture.  The good news is there’s increased interest in serving well from the values statement we have on our walls.  The bad...

For the majority of folks who are investing their time into reading this, I’m guessing you need little additional convincing to ensure you’re being intentional about addressing each of the things that made the list of top reasons for turnover… But at some point in time, each of...

There are so many ways that effective top down leadership can reduce and even eliminate the profitability killers in our businesses, and we’ll start unpacking some simple strategies for dealing several of the highest risk areas soon, but one way we can ensure we achieve the best possible...

As we build a top down leadership model that has a positive impact on recruitment and retention throughout our facility, we can expect that same leadership style to drive results in our areas too as long as we understand the difference between servant leadership and subservient leadership. I...

The author of the Forbes article I referenced before continued supporting the idea that It All Starts at the Top by citing a Gallup’s “State of the American Manager” report in sharing that “one in two employees has quit their job because of a bad boss at some point in...

Last time I shared the snarky response I gave a friend when they said there wasn’t any money in their company’s budget for developing the people in roles with leadership responsibility, saying he seemed to have plenty in the budget for turnover… Truth be told, I’ve rarely...

For at least a decade now, I've maintained that having a family business culture is far more about creating the right environment than how many people work at a given location or how far away the corporate headquarters is. Quite frankly, that all ties back to a strong leadership presence - which...

Now that we have a solid understanding of what onboarding is and why it even matters, and we’ve look at some of the measurable benefits a company can expect to capture with an effective onboarding process in place, it’s about time we make the rubber meet the road with some specific...

I don’t think it’s ever been much of a secret that turnover is expensive or that getting a new team member up to speed takes time, and both cost a lot more than most companies realize, but those certainly aren’t the only places we see the impact of our onboarding process - be...

Let’s assume, as dangerous as that can be, that our onboarding process is at least good enough for folks to stick around beyond that 45 to 90 day window we looked at last time…  Now we’re cooking with gas, right? Maybe not quite yet!

The article I referenced before from...

Over the last six to twelve months, I’ve experienced the toughest recruiting environment I can recall. Regardless of the industry, the type of position, or even the pay range, there seems to be less candidates for every job I’ve posted for multiple different companies. And for even...