If we truly want to help our team members feel like they’re part of something that matters, developing solid relationships by connecting on common ground can provide a great foundation. This isn’t some theory I read in a book, it’s something I saw a few managers demonstrate and...

While Joe was outstanding at pretty much every technical aspect in the department, there was one thing he didn’t have to worry about when he accepted the lead role; he never seemed all that bothered about alienating long term friendships. I think that was largely a result of him being able...

Last time, we looked at how Jordan’s performance pulled other players to higher levels, whether they were playing with him or against him. Some of that was sheer competitive nature and some was out of desperation to prevent looking completely foolish… Regardless of the reason, the...

Let’s go back to that less than engaging experience I mentioned before where a fellow not named Bret Michaels soured my opinion of every bit of music he and his band had put out during their entire career… He and his band released an EP and five full studio albums before 1983 &...

We’ve been looking at different scenarios where team members aren’t performing to the level they’re capable, whether that be through their words or their deeds. In some cases, it can be very intentional. But there are certainly times where they’re just not aware that more...

In the last blog post, I shared a story about a fellow who thought the owner of the company rigged the soda machine to squeeze a few more nickels out of him. Then I shared a little bit about how the negative comments he made about the owner openly in front of his supervisor and many of the team...