If we’re going to have any real shot of avoiding the cost of a poor promotion, recognizing the right candidate to promote isn’t just a nice idea, it’s something we have to do effectively time after time. Not only will that help capture so much of the profitability that’s...

While Joe was outstanding at pretty much every technical aspect in the department, there was one thing he didn’t have to worry about when he accepted the lead role; he never seemed all that bothered about alienating long term friendships. I think that was largely a result of him being able...

If you ever had the pleasure of watching Bo Jackson play football or baseball, or you remember anything TV ads from the late 80s or early 90s, I’m guessing my “Joe Knows” phrase immediately reminded you of Nike’s Bo Jackson campaign. And just in case it’s not ringing...

Since we now have a solid understanding of how a poor promotion can kill profitability, let’s dig into what we need to look for when considering existing team members for a leadership role we need to fill in our organizations. I’ve seen firsthand just how valuable an internal...