In the last LinkedIn article I published, A Great Customer Experience!, I referenced being tied up in customer support calls for more than twelve hours over the course of four days. Here’s where I need to be very transparent… For years, my dad has told me that I would become more patient as I got ol...

Originally shared in A Daily Dose Of Leadership on August 12, 2020.

Before we get started, here’s a quick heads up that we now have all the up to date details on the 2020 LIVE2LEAD:Harrisonburg events posted at www.L2L-Harrisonburg.com and we’ll be adding new details as we have them. In addition to...