In the last LinkedIn article I published, A Great Customer Experience!, I referenced being tied up in customer support calls for more than twelve hours over the course of four days. Here’s where I need to be very transparent… For years, my dad has told me that I would become more...
Originally shared in A Daily Dose Of Leadership on June 19, 2020.
When Cindy and I work with teams to build a foundation for effective workplace communication throughout their culture using the DISC Model of Human Behavior, we always share that the one thing that puts fuel in the tank for folks...
Originally shared in A Daily Dose Of Leadership on August 7, 2020.
To this point, we’ve looked at specific action steps we can take in being intentional about including team members with the first three of the four primary communication styles. Let’s close the loop by digging into...
Originally shared in A Daily Dose Of Leadership on August 6, 2020.
Through the last few blogs, we’ve taken a look at some things we can do to intentionally include individuals as part of our team and build a culture of authentic inclusion. Since we each have our own unique blend of all four...
Originally shared in A Daily Dose Of Leadership on August 5, 2020.
The last blog covered ways we can help the more DRIVEN folks be more included in the team we’re working to build and I closed by sharing that they only represent around 10% of the population. The next step we can take in...
Originally shared in A Daily Dose Of Leadership on August 4, 2020.
Over the last few weeks in this series, we’ve taken a look at how things can spiral out of control throughout an organization once Ethical Fading begins, then we dug into the real definitions for diversity and inclusion as...
Originally shared in A Daily Dose Of Leadership on July 31, 2020.
Have you ever noticed how quick folks tend to be to associate themselves with a sports team when that team is performing well but how those same folks can tend to distance themselves in the bad years. Phrases like We’re going...
Originally shared in A Daily Dose Of Leadership on July 30, 2020.
Before I pick up where we left off, I want to share some feedback I received from the questions I closed that last blog with. My challenge was for you to think into how you’ve been proactive about including the people on your...
Originally shared in A Daily Dose Of Leadership on July 29, 2020.
We looked at what it takes to build a truly diverse team in the last blog. But just having a group of people with varying skill sets and experience doesn’t promise there will ever be a high performing team…
I’ve...
Originally shared in A Daily Dose Of Leadership on July 28, 2020.
It’s a rare day right now where we can scroll social media or turn on any other media source and not see something that speaks to the need for more diversity throughout society. While I agree with that sentiment...
