As we looked at the cost of a poor promotion, I shared some stories with you about a few different rockstar employees I had worked with over the years. One of them had been an assembly line lead for close to four decades but absolutely refused to even consider taking the next step into a...
Do you remember the story about Goldilocks and the Three Bears? I can’t exactly recall how she got into their house, or even why she was in the area to begin with, but I do remember that she was tired and needed a nap. In trying each bed in the place, she found that Papa Bear’s was...
As we looked at all the profitability that’s killed through poor communication, I suggested that breaking the golden rule just may be an approach that makes a positive impact. If you’re tracking with me on exactly how that would help, I’d suggest you circle back to that.....
If we really want to have a shot at capturing the profitability that’s killed by confusion in our organizations by providing our teams with the kind of clear expectations they desperately need to produce great results, it will require a very focused effort! We absolutely must become experts...
I know very few people who jump out of bed each morning full of vim and vigor in pursuit of mediocrity. In fact, most everyone I’ve ever know to accept average as the highest level of success and achievement they believe possible has seemed to loathe getting out of bed and to dread each...
Let’s face it, if we expect the members of our teams to take more responsibility than we do, we ain’t leading them! And if we want our teams to achieve the kind of results that’s only possible by always meeting (and frequently exceeding) what’s expected of them, we...
The cost of confusion hits our bottom line(s) in so many ways; increased downtime clarifying details, quality errors (regardless of our industry or process), delayed deliveries, and even lost customers. All of those things kill profitability! When we think about the statement I shared previously...
Missing expectations can be a significant profitability killer! Don’t take my word for it though, ask anyone who’s ever worked for a publicly traded organization… On May 25, 2023, an interview on Yahoo Finance detailed a 14% drop in the value of Dollar Tree stock after the...
I wrapped up last time by mentioning that we’d soon work through some “simple things” that we can each do to EARN engagement from the teams we’re leading, and more specifically, some actual steps we can take to put those things into practice. Here’s the thing: just...
By this point, we should have a solid understanding of just how much profitability is being killed in our respective organizations by just an average number of employees who aren’t actively engaged. But knowing the issue exists and having a plan for addressing it are two VERY different...
As we build a top down leadership model that has a positive impact on recruitment and retention throughout our facility, we can expect that same leadership style to drive results in our areas too as long as we understand the difference between servant leadership and subservient leadership. I...
In many cases, the team members within an organization will indeed follow the leader because, at least for the most part, people do what people see… I’ve seen that hold true in companies with world class performance and I’ve seen it in places that were struggling to stay...
