How many times have you provided one of your team members with directions for completing a task you needed their help getting wrapped up by a certain time, only to get something far different from what you had hoped or miss the mark entirely? I’m sure we’ve all been on both ends of...

In March, April, and May of 1996, I received a tremendous amount of one-on-one training on how to operate the various pieces of equipment I was assigned to. Initially, someone else was responsible for swapping out the tooling and dies after each order I completed so the next part could be made....