Setting crystal-clear objectives for the changed behaviors we need to see after training and the results those behaviors should be yielding is certainly critical but stopping there will still leave quite a bit of profitability left unclaimed! A stark reality every leader will need to face is that...

When we worked through how confusion can kill profitability, the focus was based on how setting clear expectations for performance could have a direct impact on how and when things got done. To make sure that even the most targeted and best delivered training truly ensures growth, in our...

When we’ve done the work to provide the right training, understanding that not just any training will help us capture lost profitability, we should be seeing the results show up immediately - through how our team members get things accomplished and in our bottom line! Here’s how an...

Whether it’s the technical skills a new team member needs just to become competent in our respective industry, the leadership skills that are so very needed for anyone with responsibility for getting results through a team of people, or even the skills that are critical for our best...

I won’t speak for you but it sure seems like my parents became exponentially smarter as I moved from my late teens/early twenties to being an adult who had to be responsible. So much more of the advice they gave me resonated and could be immediately applied! I just can’t understand...

Now that we’ve looked how much profitability is wasted when an organization spends money on the wrong training, or even training that isn’t absorbed or applied, let’s get serious about an approach we can take to make sure we’re providing the right training for our team...

As I mentioned before, painting the picture of the tools you can provide a potential team member to grow within the organization once they come onboard can play a significant role in the recruiting process. Failing to make good on those promises though, sooner than later, will be a direct...

To this point, we’ve looked at a number of profitability killers that are affecting nearly every business. Through this process, I’ve been intentional about making a case for how effective leadership - while often viewed as something soft or intangible - can make an immediate and...