With a clear picture in your mind of someone you know who always says “I’ll get back to you on that” but rarely does, and a firm understanding for the importance of being responsive as a leader, let’s consider one of the biggest challenges I hear from folks with leadership...

The Law of the Ladder is about growing your character to grow you. And says, character growth determines the height of your personal growth.

When you think of character what comes to mind? I (Cindy) think of honesty, integrity, accountability, being genuine, the same person on the inside as we...