What Approach Works Best for YOU?

The vast majority of the work Cindy and I do is focused around developing effective leaders and building effective communication into the cultures of the organizations we work with. But when we’re digging into Why Professional Development is Important, understand that there are so many more...

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Some Very Tangible Intangibles!

OK, let’s pretend the nearly 275% increase in profit that we just looked at doesn’t make a strong enough case for being intentional about focusing on ongoing professional development… I mean those particular numbers were only based on the study referenced by the Association for...

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Speaking of Benjamin Franklin...

I closed the last post with a quote from Benjamin Franklin, “an investment in knowledge always pays the best interest,” and I promised to circle back with a look at how we can each expect to get a solid return on what we invest, personally and in our organizations. Interestingly...

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My Way or the Highway!

We started down this path by looking at some Essential Qualities of Leadership, then we looked at just how critical Leadership in Management really is, and we’ve worked through several Qualities of a Bad Leader - which I believe provide us with great insight on what NOT to do! Let’s...

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The New Sheriff in Town?

Last time we looked at some of the challenges we may face when we move into a new position of authority, and leadership responsibility, for a team of folks who had previously been our peers. But what if that’s not the situation we’re in? What if our first day with the organization is...

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The Single Most Important Ingredient

I truly believe that one of the most essential qualities of leadership is serving the team we’re leading. Unfortunately, the idea of serving those team members is often mistaken for catering to those team members, which doesn’t serve anyone!

As we worked through that quality of...

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Why is Emotional Intelligence Important?

There’s a section in chapter three of Emotional Intelligence 2.0 by Travis Bradberry titled “The Impact of EQ” that shares some statistical that nearly knocked me out of my chair:

“How much of an impact does EQ have on your professional success? The short answer is: quite...

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Return On Investment

Had last week not been quite as packed as it was, we would have wrapped up this final response to Why is Effective Communication Important? and now be starting digging into Communication Skills in the Workplace. I could run through the list of craziness that’s packed the last 10 days or so...

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Stop the Downward Spiral

As we started looking at the importance of employee retention, I referenced something I found in a Harvard Business Review article stating “Increased commitment (the actively engaged team members) can lead to a 57% improvement in discretionary effort—that is, employees’...

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Clarifying Expectations

Over the last several weeks in this series, as well as through a few separate lessons in our Leading At The Next Level program, I’ve heavily stressed the importance of EXCEEDING EXPECTATIONS and how doing that consistently puts us in a very small percentage of society. In the LinkedIn...

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Another (Red) Face (and puffed out chest) in the Crowd

As I post this, Cindy and I just finished our second gym workout of the new year. We went at an odd time earlier in the week so the crowd of Resolutioners that we had anticipated wasn’t there. That said, there were certainly more people milling around that we would have seen at that same...

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I Appreciate You and Iā€™d Like to Help You

Now that we’ve covered some things we can do to apply The Platinum Rule when we have those candid conversations with our folks who have those first two primary communication styles, our more Outgoing and Fast-Paced team members, we’re doing to need to dial it down a bit as we prepare...

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