Over the last few weeks in these posts and A Daily Dose Of Leadership, we worked through a question so many organizations need to answer (Why is Leadership Development Important?), then we made the rubber meet the road by Defining Leadership Development. With that foundation under our belts,...

Once we’ve been intentional about defining leadership development, our work should be done! Right?

Before you fall completely out of your chair, laughing at that ridiculous statement, I’ll challenge you to show anything of significance that’s truly that simple… If we want...

I closed the last post by bringing up one of the biggest challenges I’ve seen organization’s struggle with in determining whether or not they make an investment into the new skills someone will need as they transition into a role with leadership responsibility. When we’re...

We started defining leadership development in the last post by looking at the importance of truly serving our team members rather than barking commands. While that’s quite the noble concept, it’s far from natural for almost anyone moving into their first position with leadership...

Through the last several posts, we worked through just a few answers to the question Why is leadership development important? In that process, I share some statistics from a few different studies citing costs organizations encounter when they don’t put a priority on developing the...

If I only had a dollar for each time Cindy’s told me, “It’s not what you say, it’s HOW you say it…” Can you relate - with me or with Cindy??? I can sure think of a bunch of times where I’ve felt that same way!

In providing yet another answer to the...

Be honest, how many times have you muttered “I don’t have time for this!” under your breath, or even said it directly to someone on your team as you were showing them how to perform a task one more time? To be completely transparent with you, I’m not even going to try to...

Picture this.. Joe is offered an entry level position with a company as he begins his career. In the months that follow, he works as hard as he possibly can to develop the skills necessary to excel in his new role. Joe is extremely dependable and is outperforming most of his peers by the end of...

We’ve looked at several things that anyone interested in moving their mission statement from the wall of their front lobby to the actions of their team can take action on. Now let’s remove any remaining confusion there may be between the mission and the vision.

Before digging into...

Early in chapter 13 of The 21 Irrefutable Laws of Leadership, as he’s describing how important it is for a leader to provide a constant example for our teams to follow, John Maxwell says “The temptation for any leaders is to merely communicate about the vision.” Truth be told,...

Think back to the mission statement I shared as I opened the last post; “Delivering customer satisfaction with empowered employees using continuous improvement to get it right the first time, every time.” The piece about empowered employees sounds warm and fuzzy, but what does that...

As we look at this group that represents the final 25% of our equation, it’s unlikely that quality will be the issue. The folks with this Reserved and Task-Oriented behavioral style are very CONSCIENTIOUS about performing everything they do with accuracy and precision. The work that they do...