I remember seeing a Marriott commercial a while back that closed by saying something along the lines of “we treat our guests like we’d want to be treated.” Ties right in with what nearly all of us know as The Golden Rule, huh? Around that same time, a friend of mine had shared...

With a solid foundation of Defining Servant Leadership in place, we can now focus our attention on making sure we’re serving the team we’re leading in a way that really matters to them! This WILL NOT be a one-size-fits-all approach…

Before we start down that path though,...

When I trained teams on behavior-based safety across North America, a point we always covered was that you can’t see someone’s attitude or their emotions but we can get a solid read on their attitude and their emotions by observing their behavior. Today as Cindy and I provide ...

As I dug a bit deeper into the SHRM article I referenced last time, I liked how they tied servant leadership back to early Eastern culture citing Laozi, a 5th century Chinese philosopher as suggesting that “when the best leaders finished their work, their people would say ‘we did it...

So now that we’ve established that not everyone defines servant leadership the same way, let’s build a little bit stronger foundation for all that this idea really involves before we start studying some characteristics we can work to incorporate into our own leadership styles or...

I’ve heard the term servant leadership thrown around for years; I’m guessing you have too… That said, the entire time I’ve been operating under my own idea of what it meant. Truth be told, I certainly didn’t come up with the picture in my head of what servant...

We started down this path by looking at some Essential Qualities of Leadership, then we looked at just how critical Leadership in Management really is, and we’ve worked through several Qualities of a Bad Leader - which I believe provide us with great insight on what NOT to do! Let’s...

Any time Cindy and I provide teams with tools to build more effective communication into their organizational culture, I emphasize how the most Outgoing and Task-Oriented folks often come across as being very DEMANDING but they almost always expect far more from themselves than they expect of...

As I uploaded the last post, I had to force myself not to use a fairly recent mugshot of one of the folks I referenced. I opted for an image that reminded me a bit of the Lord Farquaad character in Shrek… With the picture of that vertically challenged villain now in your head, let’s...

In his Forbes article, Peter Bregman commented “I’ve never seen a leader fail because he or she didn’t know enough about leadership. In fact, I can’t remember ever meeting a leader who didn’t know enough about leadership.” But knowing and doing are two very...

Over the last few weeks in these posts and A Daily Dose Of Leadership, we worked through a question so many organizations need to answer (Why is Leadership Development Important?), then we made the rubber meet the road by Defining Leadership Development. With that foundation under our belts,...

Once we’ve been intentional about defining leadership development, our work should be done! Right?

Before you fall completely out of your chair, laughing at that ridiculous statement, I’ll challenge you to show anything of significance that’s truly that simple… If we want...