Over the last twenty or so years, I’ve developed an intense appreciation for world class chiropractic care. Don’t jump ship on me here… Hear me out! I’m not referring to the Homer Simpson’s of the industry who we’d never need to tell “less yacking and more cracking,” I’m talking about the absolute e...
As I started calling your attention to What’s Killing Your Profitability, I explained how important it’s been for me to develop a crystal-clear picture of the results I’m working to achieve as I take action on any new skill I learn. Quite frankly, I can’t point to many things that have yielded resul...
Once we come to terms with the fact that our organization is almost certainly leaving money on the table, the most natural response and most frequent response I’ve seen a business owner or executive take is to jump right into identifying exactly which things are killing their profit and taking swift...
If we’re not intentional about actively developing the leadership skills of each key individual on our teams, the areas where we’re likely hemorrhaging profit have very few bounds. Even the leaders who are incredibly strategic in defining exactly how they’ll implement each new skill they learn under...
If we want to have any hope of capturing even the slightest bit of the profit we’re currently throwing away by not developing the most authentic influence we possibly can with our teams and eliminating all that waste that’s so often tied to miscommunication, we need to have an extremely clear pictur...
Before we even begin unpacking any of the specific action steps you or would need to consider to capture even the slightest bit of that profit lost due to poor leadership, I believe it’s absolutely critical to quantify just what we’re likely leaving on the table. I mean, I’ve heard countless executi...
Organizations of all sizes invest significant amounts of time, money, and energy on improving their processes with hopes of becoming more profitable. Sometimes this is based on a goal of becoming best-in-class but sometimes it is just to stay competitive with customers or in attracting talent. All t...
One of the first things I learned after I moved from running a press to training on and implementing Lean Manufacturing initiatives nearly 25 years ago was how labor efficiency rates were set. In most cases, the number of widgets that were expected on an hourly basis from any given process was based...
In many cases, the team members within an organization will indeed follow the leader because, at least for the most part, people do what people see… I’ve seen that hold true in companies with world class performance and I’ve seen it in places that were struggling to stay afloat. Even in the worst cu...
I’ll say it again, we don’t necessarily need to have every answer but we do need to respond! If we’re not willing to at least acknowledge the questions, issues, or even outreach of the folks on our teams, should we really expect them to consider us as their leaders? This is where I believe proactive...
Think back to the statements I shared from the article, To Find Success at Work, Match Your Job With Your Personality, suggesting that “Certain jobs attract people with predictable personalities” and “personality correlates so tightly with jobs that it may affect job choices more than skills, experi...
There’s certainly a lot of hype around it currently, but I maintain that quiet quitting is no new issue - even though I’ve never seen anyone seem to care the least bit about it until just recently! With hopes that you’re tracking with me on the importance of EARNING engagement from the 50% of team m...