An article I recently read on the Society for Human Resource Management (SHRM) website titled In Search of Soft Skills: Why you should teach employees to be more resilient, communicative, and creative opened by stating “Being gifted at performing the technical aspects of a job can take an employee o...
In his Forbes.com article titled Here Are The Top 5 Soft Skills I Look For In Candidates, Mark Pena opens by saying, “In an automating workforce, soft skills are the irreplaceably human element of work - and the thing employers are desperate to find.”
I can’t count the number of times I’ve heard th...
In order to become really effective with that idea of Alliance Feedback that I referenced as I closed the last post, and form authentic alliances (relationships) with the team members we’re responsible for leading, we need to develop another essential quality of leadership; we need to become intenti...
In the last post, we looked at a few things that will stand out in the behaviors of the more DRIVEN folks when their emotions are running full speed ahead. We also looked at what we may want to consider doing, at least when it’s within our control, in order to ease some of the tension in the situati...
Once we understand the framework for accurately picking up on the emotions of the person we’re interacting with, by recognizing and understanding their behaviors, we can begin honing the fourth component of emotional intelligence - relationship development.
Let’s be honest, building strong relation...
In unpacking the first two components of emotional intelligence, self-awareness and self-management, I referenced the research William Marston did almost 100 years ago as he prepared to write The Emotions of Normal People. Before we dive into the third component, I want you to really think about the...
Many of us intuitively recognize where we’re strong and where we have blind spots. Experience can serve as an amazing teacher IF we’re willing to analyze it and we’re willing to take action based on what we learn from analyzing it. The challenge someone who’s as impatient as I tend to be can run int...
Since we now have a fairly solid grasp on Why Emotional Intelligence is Important, let’s look at what are considered to be the components of emotional intelligence so we can have some hope of actually being able to develop it within ourselves and within the teams we’re responsible for leading.
Arou...
There’s a section in chapter three of Emotional Intelligence 2.0 by Travis Bradberry titled “The Impact of EQ” that shares some statistical that nearly knocked me out of my chair:
“How much of an impact does EQ have on your professional success? The short answer is: quite a lot! It’s a powerful way...
What we looked at in the last post can make an immediate impact in nearly every scenario but if we really want to build a culture of effective communication skills in the workplace, we may need to make a simple change in what we focus on…
We live in a world of constant pressure to perform and achie...
I closed the last post with a promise to share the two most powerful things I’ve learned over the past five years as I’ve studied the DISC Model of Human Behavior. It just so happens that these two are also incredibly simple to understand and just as easy to apply! Just think about how much more we ...
When Cindy and I received an invitation to contribute a chapter for Discover Your Team’s Potential: Proven Principles to Help Engage Your Team & Improve Performance, I was a little bit intimidated at first. Several of the others involved with medical doctors, PhD’s, and high level executives in larg...
