We’ve been looking at different scenarios where team members aren’t performing to the level they’re capable, whether that be through their words or their deeds. In some cases, it can be very intentional. But there are certainly times where they’re just not aware that more...

A number of years ago, I was scheduled to visit some job sites with the field supervisor at the company I was working with. I met him at the warehouse just before 5am so I could have some time with his team members as he was making sure they each had the materials they would need at each of their...

Over the last decade, I’ve seen dozens of situations where a senior or incredibly skilled team member has chosen not to exceed expectations. The challenge in most of those instances really boiled down to that team member actually choosing to not even meet the expectations the organization...

I closed the last post with a commitment to share an example I’ve personally seen of someone who turned their ripples into waves by selflessly serving the people around them. I’m not gonna do that; I’m going to share two… (but I could easily point to dozens more!)

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As I shared in the last blog, each decision we make will result in consequences that reach farther than we typically expect. Sometimes those consequences are far worse than we ever imagined, but there are also times where the footprint we leave makes a positive impact on people we may never know!...

Spending time in a garage won’t make you a car any more than sitting in a nice office will make you a leader… I closed the last blog by promising to dig into some of the consequences we can expect to see depending on whether we choose The Harder Right or the Easier Wrong when...

Before I dive into how we can handle the hardest person any of us will ever have to lead, I want to share a link to a video I posted on our social media channels a few hours ago calling attention to the amazing work that’s done by the Blue Ridge Area Food Bank and why we’re so excited...

Unlike the last two groups we looked at who like to see things moving along fast, this more Reserved group won’t appreciate being rushed through the process - especially when tension is building! While we can expect confrontation from the DRIVEN group and often a sarcastic comment (or...

As I posted the last blog, I thought it was only fitting to use an image of The Incredible Hulk; that’s certainly how I felt during much of the eight hours tied up with one company and four more the following day with another… Now that we’ve looked at some steps we can take in...