Let’s face it, if we expect the members of our teams to take more responsibility than we do, we ain’t leading them! And if we want our teams to achieve the kind of results that’s only possible by always meeting (and frequently exceeding) what’s expected of them, we...
The cost of confusion hits our bottom line(s) in so many ways; increased downtime clarifying details, quality errors (regardless of our industry or process), delayed deliveries, and even lost customers. All of those things kill profitability! When we think about the statement I shared previously...
If we wanna stop leaving all that profit on the table, we’ve got to take action. The hard part though, as I just shared, often boils down to what we can or cannot dedicate our resources to - or at least that’s what I hear from folks in leadership roles quite frequently. If we only had...
Missing expectations can be a significant profitability killer! Don’t take my word for it though, ask anyone who’s ever worked for a publicly traded organization… On May 25, 2023, an interview on Yahoo Finance detailed a 14% drop in the value of Dollar Tree stock after the...
Make no mistake, confusion contributes to several of the profitability killers we’ve looked at already; so much so that I believe it’s critical we take a focused look at it individually as well! Whether it’s through the lack of clear expectations that we touched when we worked...
In addressing this profitability killer, we’ve worked through the real costs of disengaged employees, we’ve looked at how effective leadership can drive (read: earn) an increased level of engagement, and we just covered three relatively simple (but not necessarily quick or easy)...
When I mention making sure our team members can measure their performance, have a clear understanding of its relevance, and know their significance in the process, it doesn’t sound all that hard - and it’s not! But don’t mistake this simplicity for something that requires no...
With an understanding of how impactful this profitability killer really is to our organizations, it’s time we look at the specific steps we can take as leaders to drive employee engagement and eliminate the costs of a disengaged workforce! Make no mistake here, the improvement in...
I wrapped up last time by mentioning that we’d soon work through some “simple things” that we can each do to EARN engagement from the teams we’re leading, and more specifically, some actual steps we can take to put those things into practice. Here’s the thing: just...
Think back to the comment I referenced a few times previously about this so-called “fuzzy initiative driven by someone in human resources that never yields tangible results”... The fellow who made that comment went on to explain that this was because “most CEOs continue to sit...
By this point, we should have a solid understanding of just how much profitability is being killed in our respective organizations by just an average number of employees who aren’t actively engaged. But knowing the issue exists and having a plan for addressing it are two VERY different...
While I’ve never named the individual who made the “fuzzy initiative” comment on my LinkedIn article, I’ve referenced it enough that I actually think he deleted it! Oh well… My intent was never to call him out directly - or I would have used his name every time...
