One of the things that Cindy and I enjoy most about customizing our Emerging Leader Development course for many of the bigger clients we work with has been providing them with the tools to communicate more effectively with each individual on their team. As we teach them how to quickly recognize...

I remember the first time an engineer showed up at the press I was operating to perform a time study. I was terrified! I hadn’t been with the organization very long and had to work as hard as I possibly could just to hit my daily efficiency numbers. I was convinced that this spelled the end...

I hope I’ve done a reasonable job of making a case for why it ain’t (just) about the pay and how important it is for all of us to be a part of something that matters. A strong purpose is absolutely critical; for our organizations, for us as leaders, and for each member of our teams!...

When we’ve done the work to create the kind of atmosphere that great people want to be a part of, because they see the impact our organization makes and they have a desire to be involved in something that matters, and we’ve invested the necessary energy to have at least a foundational...

If we truly want to help our team members feel like they’re part of something that matters, developing solid relationships by connecting on common ground can provide a great foundation. This isn’t some theory I read in a book, it’s something I saw a few managers demonstrate and...

I can’t think of anyone I know who doesn’t want to be part of something that matters, something bigger than themselves. We can all think of folks who believe they’re owed something, and say they work harder just as soon as they’re paid what they deserve, but I’m...