As we developed more clarity around the values of the clients we enjoyed working with the most, we found more and more opportunities to challenge them on how to tie those values to nearly every conversation they had with their teams. This didn’t require major changes in what they were...
As Cindy and I worked to learn and understand what each member of our Executive Leadership Elite Think Tank had as core values for their organizations, we had intense conversations with all of them regarding how they kept those values in front of their teams; how often and in what setting did...
Throughout our professional lives, Cindy and I had seen a wide range of values defined by the organizations we were part of. A few either had no clearly defined values to speak of or they just never referenced them. Others had a couple of values listed in a policy manual or on a bulletin board...
I blocked my calendar on the afternoon for February 24, 2022 to roll out that new handbook for all the team members working with Craig and Kim. Having done similar roll-outs several times in the decade leading up to it, I had a picture in my mind of what to expect - and I dreaded it! While my...
Having been a few years since I handled all aspects of human resources for an organization on a daily basis, and never dealing with an ownership transition, I left that initial dinner meeting with a list of items I’d need to dig into prior to their upcoming acquisition date. As much as I...
As I opened the second part of Leading With a Clear Purpose, I made a strong case for how much each of us are attracted to being part of something that matters. I’m convinced that this applies to everyone at any level of any organization. I realize that there are plenty of folks who do what...
On October 6, 2014, I started working for a new organization for the first time since I was 19 years old. Truth be told, I thought I would spend the rest of my career there. I was doing similar work to what I had done in manufacturing but this was for a family-owned business with just under fifty...
In 2012, I made my first significant career change in more than a decade. While I had a hand in various human resource tasks and projects during the dozen or so years I led our facility’s behavior-based safety process and supported many of our company’s locations across North America...
It’s our privilege and our responsibility as leaders to help our people become better. Holding a high standard to the core values of the organization is a great start.
The first step in turning team values into team performance is holding ourselves and our people accountable to our actions...
When we focus on turning team values into team performance, it helps us face reality. We want to believe the best of our people and we should want that. But as leaders, we must define the reality of our team's performance, which takes us to behaviors. This is all about action and...
It sounds ridiculous that average would be considered as a core value. And it is ridiculous!! So why does it show up in the behaviors of our people all too often? Because it’s not talked about enough.
I (Cindy) believe we need to include in our messaging what average is...
I (Cindy) gave an example recently in How to Build Company Culture of organizations many of us have read about or lived through where organizational values were neglected and the outcomes were tragic. Maybe you remember Enron, or the Exxon Valdez oil spill, or maybe in the news today!
You...
