Having started with the stark contrast between happy employees, satisfied employees, and engaged employees, then looking at the real impact employee engagement can have on our organization’s bottom line before we began working through these strategies we can put in place to earn that kind...

If you’re still on the fence as to whether or not employee engagement has a real financial impact on your business, or even your department within a business, take one more look at just the low numbers I shared recently… Now it’s time to dig into some things we can each do to...

Think back to the comment I shared recently that a fellow had made on a LinkedIn article I published, “most CEOs continue to sit on the sidelines and let HR wack away at the problem.” All too often, employee engagement - and anything that’s done within an organization to address...

Having made a case for why it may not serve us all that well to focus only on ensuring our employees’ happiness or satisfaction, and working to actually engage them ties more directly to the results we need to achieve, we should probably take the time to define employee engagement before...

I closed last time by sharing a definition but not the word it was tied to… If you’re to play along with Jeopardy, maybe you’ve already figured it out - but did you phrase it in the form of a question???

We started out by looking at two ideas that are suggested frequently as...

In the late 1980’s, the tagline in the Snickers candy bar commercials was “Snickers really satisfies you!” If that holds true today and we’re not getting the results we need from making our employees happy, maybe a Snickers bar will get the job done? If only,...

Over the last six to twelve months, I’ve experienced the toughest recruiting environment I can recall. Regardless of the industry, the type of position, or even the pay range, there seems to be less candidates for every job I’ve posted for multiple different companies. And for even...

Now that we have A Practical Definition We Can Apply Right Away, let’s close this loop by looking at some practical action steps we can put in place to make sure our soft skills are yielding measurable results - just like we’d expect to see from developing new or better technical...

OK, let’s pretend the nearly 275% increase in profit that we just looked at doesn’t make a strong enough case for being intentional about focusing on ongoing professional development… I mean those particular numbers were only based on the study referenced by the Association for...

Effective Communication Skills is a frequently searched phrase on Google. But why? What’s the big deal? Shouldn’t this be simple to address?

I frequently reference a study done by Salesforce.com that showed “86% of the executives they surveyed cited lack of collaboration and...

When we’re truly interested in learning how to improve the recruiting process in our organization, we need to be willing to commit to taking action quickly with potential candidates. If we prove unresponsive from the very beginning, some of the best potential team members may quickly get...

We’ve recently looked at the importance of recruitment and retention and we’ve dug into some key recruitment and retention strategies. Since much of that was focused on how much getting good at retaining great people can eliminate much of the pressure to fill a position with nearly...