Over the course of my close to fifty years on this ball of mud, I’ve learned that the only people who truly like change are the ones who came up with the idea for the specific change that’s happening in any given moment. I can tolerate change when I have some level of control in how...

As we developed more clarity around the values of the clients we enjoyed working with the most, we found more and more opportunities to challenge them on how to tie those values to nearly every conversation they had with their teams. This didn’t require major changes in what they were...

As Cindy and I worked to learn and understand what each member of our Executive Leadership Elite Think Tank had as core values for their organizations, we had intense conversations with all of them regarding how they kept those values in front of their teams; how often and in what setting did...

Throughout our professional lives, Cindy and I had seen a wide range of values defined by the organizations we were part of. A few either had no clearly defined values to speak of or they just never referenced them. Others had a couple of values listed in a policy manual or on a bulletin board...

I blocked my calendar on the afternoon for February 24, 2022 to roll out that new handbook for all the team members working with Craig and Kim. Having done similar roll-outs several times in the decade leading up to it, I had a picture in my mind of what to expect - and I dreaded it! While my...