Having just worked through how an effective onboarding process can get results, I believe it would serve all well to have a solid understanding of what absolutely must be in place for any piece of information we cover during that onboarding process to have a lasting impact. So what could possibly...

Cindy and I focus the majority of our work around helping organizations develop their leaders and build more effective communication into their cultures. Quite frankly, I can’t can’t think of anything else that can impact a company’s productivity, and in turn profitability, any...

Now that we have a foundation for what employee engagement looks like - meaning a clear picture of the types of behaviors we should be seeing from our engaged employees - let’s work through why it even matters and how engagement really does impact our bottom line. Just in case we’re...

Over the last six to twelve months, I’ve experienced the toughest recruiting environment I can recall. Regardless of the industry, the type of position, or even the pay range, there seems to be less candidates for every job I’ve posted for multiple different companies. And for even...

Over the last twenty years, I’ve had access to better mentors than I probably deserved. I’d like to think I’ve always worked as hard as I possibly could to earn that access but some of the folks who have sown into my life and career were nothing short of proof that God’s...

The entire time I was in manufacturing, nearly twenty years, the facility I worked in held a meeting each Tuesday afternoon that was often referred to as The Leadership Team Meeting. The plant manager led this meeting and each of the department managers participated, reviewing the metrics they...

In his Forbes.com article titled Here Are The Top 5 Soft Skills I Look For In Candidates, Mark Pena opens by saying, “In an automating workforce, soft skills are the irreplaceably human element of work - and the thing employers are desperate to find.”

I can’t count the number of...

In unpacking the first two components of emotional intelligence, self-awareness and self-management, I referenced the research William Marston did almost 100 years ago as he prepared to write The Emotions of Normal People. Before we dive into the third component, I want you to really think about...

We closed the loop on Why is Effective Communication Important? by looking at how quickly we can see the results show up with the team members around us. It’s rare for me and Cindy to have a conversation about the importance of effective communication with any of the business leaders we...

When we’re truly interested in learning how to improve the recruiting process in our organization, we need to be willing to commit to taking action quickly with potential candidates. If we prove unresponsive from the very beginning, some of the best potential team members may quickly get...

I floated several different ideas for the title of this post by Cindy before landing on “Offering More Than The Competition”... She shot them all down! She said they were each accurate but would likely send the wrong message. As I was studying some material on The Model of Human...

In the last post, we made the move from focusing on the importance of employee retention to looking at recruitment and retention strategies. With that in mind, we can never really afford to take our eye off the ball with regards to creating the type of culture that keeps great people onboard and...