Now that we’ve identified a few of the most common misconceptions (or myths) around how leadership impacts EVERY organization and we’ve connected the dots on how productivity and profitability come into play for nonprofits and public sector organizations just as much as they do for...

I see or hear something every couple of months that gets me all riled up and on a soapbox calling attention to the stark differences between managing a group of people and actually leading a team. One of the biggest misconceptions I’ve seen is that those two words, leading and managing, can...

Early on in this process we looked at two separate profitability killers that nearly always feed off of each other and contribute to just about every metric a company tracks; the cost of high turnover and the cost of constant recruiting. In far too many cases, the responsibility for each of these...

Whether there’s an exemplary top-down approach throughout the organization we’re a part of or not, each of us will be able to achieve better results within our own areas of leadership responsibility when we earn genuine buy-in from the team reporting to us! This particular thing, as...

If the owners or executives in any organization want to have the best shot possible at improving profitability by building better leaders, they will need to be just as engaged in developing their own leadership and communication skills as they are in providing any kind of resource to the key...

I believe the most vivid memory I have of someone in a leadership role answering cries for help was that of President George W. Bush at Ground Zero just days after 9/11. As he was addressing the crowd, someone yelled that they couldn't hear him and he responded, “I can hear you. I can hear...

As we’ve worked through each of these individual profitability killers, my goal has been to provide you with some basic, practical steps you can take in applying specific behaviors that help you communicate with and lead your team members more effectively, making a measurable difference in...

As I mentioned before, painting the picture of the tools you can provide a potential team member to grow within the organization once they come onboard can play a significant role in the recruiting process. Failing to make good on those promises though, sooner than later, will be a direct...

While Joe was outstanding at pretty much every technical aspect in the department, there was one thing he didn’t have to worry about when he accepted the lead role; he never seemed all that bothered about alienating long term friendships. I think that was largely a result of him being able...

Let’s consider what Shannon Howard shared right off the bat in Holding People Accountable: Where Most Leaders Fail once more:

When accountability is lacking, performance, company culture, and morale suffer. When employees are not held accountable for missed deadlines, bad behavior, or poor...

Here’s what I can promise you; we can indeed eliminate the cost of confusion and avoid leaving a ton of profit on the table if we’re willing to provide the kind of clear expectations that produce results! I’m certainly not suggesting that this is easy but by following a few...

If we wanna stop leaving all that profit on the table, we’ve got to take action. The hard part though, as I just shared, often boils down to what we can or cannot dedicate our resources to - or at least that’s what I hear from folks in leadership roles quite frequently. If we only had...