I recently read a blog post that opened by quoting Daniel Goleman, author of the book Emotional Intelligence, as saying “that leadership style has a 70% impact on an organization’s climate which in turn impacts business performance” and closed with the statement, “Having engaged, trained, effective ...

Once we’ve accepted a leadership role, there’s never a shortage of things demanding our time and attention. That’s just part of what we signed up for! That said, one thing we just can’t lose sight of, especially if we want to build the kind of leadership presence we’ve been looking at up until now, ...

Let’s go back to that less than engaging experience I mentioned before where a fellow not named Bret Michaels soured my opinion of every bit of music he and his band had put out during their entire career… He and his band released an EP and five full studio albums before 1983 & 1990 and they had qui...

I’ll be very transparent here, I know my limitations… I'm certain I’ve never even been able to sing as well as Vince Neil (if we can really call what he does now singing), which is a fairly low bar at this point! In fact, I haven’t believed I could sing for more than twenty years - which just happen...

I can hear it now… Somebody read the last post and is pushing back! “Wes, I don’t agree with you… I can’t control how anyone responds to what I tell them, that’s on them. And I certainly can’t help it if they can’t understand the simple words that I say. That’s their problem, not mine!”

Fair enough...

Since we’ve developed a foundation for some of the biggest challenges we’re facing in the workplace today, let’s move our focus so, just maybe, we can stop treating the symptoms and start addressing what’s actually causing those challenges! And even if we can’t resolve them for the entire world arou...

With that story about how my friend provided his student a priceless life lesson fresh in your mind, let’s circle back to what I believe is one of the biggest challenges in the workplace today: too many lawyers! If you’re an NCIS fan, think Rule #13… “Never involve lawyers!” To that end, I remember ...

Let’s assume we’ve accepted our leadership responsibility and we’ve actually following through by doing the work necessary to make sure our team members are indeed measuring the right things so they have a clear picture of their performance AND we’ve provided them with absolute clarity about how tho...

Periodically, a parade of managers would gather around those nifty bulletin boards I mentioned last time and they’d expect the area lead person to give them a run down of everything that was plotted on all the charts they were supposed to be updating each hour. In the cases where the lead had actual...

How many times have you had a task on your to-do list that you just didn’t want to mess with? You know, one that was not only a pain in the butt to deal with but also something you didn’t really understand why it even needed to be done? Assuming you’re picturing at least half a dozen examples of you...

Cindy and I focus the majority of our work around helping organizations develop their leaders and build more effective communication into their cultures. Quite frankly, I can’t can’t think of anything else that can impact a company’s productivity, and in turn profitability, any more than those two t...

Christopher Columbus supposedly said “You can never cross the ocean unless you have the courage to lose sight of the shore.” I say supposedly because variations of that quote seem to be attributed to at least half a dozen folks, not the least of whom were Winston Churchill and William Faulkner. Rega...