As we developed more clarity around the values of the clients we enjoyed working with the most, we found more and more opportunities to challenge them on how to tie those values to nearly every conversation they had with their teams. This didn’t require major changes in what they were...

I blocked my calendar on the afternoon for February 24, 2022 to roll out that new handbook for all the team members working with Craig and Kim. Having done similar roll-outs several times in the decade leading up to it, I had a picture in my mind of what to expect - and I dreaded it! While my...

Having been a few years since I handled all aspects of human resources for an organization on a daily basis, and never dealing with an ownership transition, I left that initial dinner meeting with a list of items I’d need to dig into prior to their upcoming acquisition date. As much as I...

I wrapped up Leading With A Clear Purpose by sharing how having our own extremely clear purpose helped us push through the Covid mandates that prevented us from capitalizing on the momentum we had built in our business going into 2020 and doing much billable work for anyone in the second half of...