Clear Expectations Remove Excuses & Increase Profit

If we wanna stop leaving all that profit on the table, we’ve got to take action. The hard part though, as I just shared, often boils down to what we can or cannot dedicate our resources to - or at least that’s what I hear from folks in leadership roles quite frequently. If we only had...

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What Weā€™re Leaving on the Tableā€¦

Missing expectations can be a significant profitability killer! Don’t take my word for it though, ask anyone who’s ever worked for a publicly traded organization… On May 25, 2023, an interview on Yahoo Finance detailed a 14% drop in the value of Dollar Tree stock after the...

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The Cost of Confusion

Make no mistake, confusion contributes to several of the profitability killers we’ve looked at already; so much so that I believe it’s critical we take a focused look at it individually as well! Whether it’s through the lack of clear expectations that we touched when we worked...

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Something to Strive For

As we build a top down leadership model that has a positive impact on recruitment and retention throughout our facility, we can expect that same leadership style to drive results in our areas too as long as we understand the difference between servant leadership and subservient leadership. I...

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More Than Words...

No, not the 1991 single by Extreme! I’m talking about what you and I need to provide to set the tone in our organizations - especially since we’re far more likely to get what we are then just what we want! 

Whether they’re listed in the employee handbook, on a document in a...

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If Theyā€™re Not Rowing At All, Rowing Harder Isnā€™t Likelyā€¦

About a dozen years ago, I was offered a position with global responsibility for the behavior-based safety process within the company I worked for. The fellow who had been in the role for more than a decade was retiring and since I had supported him by working with most of our facilities across...

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No Off Days...

Last time I briefly referenced a few of the less than positive things about Jordan that were given some media attention; gambling and how he was accused of treating teammates at times… Let’s consider those, but let’s do it with a clear perspective…

It truly doesn’t...

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Leadership Contributions - The Impact of His Influence

From the time he joined the Bulls, it was very clear that very few approached the game like he did. Turning around a team that was rumored to drink beer and smoke cigarettes at halftime, and do far worse in their hotel rooms after the games, wouldn’t be a simple task! The contributions...

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Not Many Like Mikeā€¦

I can’t remember which commercial it was that coined the phrase “Be like Mike” but I do remember Detective Marcus Burnett (Martin Lawrence) quoting it to chide his partner, Mike Lowrey (Will Smith), in one of the Bad Boys movies… Michael Jordan’s incredible work...

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A Title Isnā€™t Enoughā€¦

I’ll say it once more right away, I’m not suggesting that Michael Jordan was the greatest leader of all time but I most certainly am willing to make the case that he is the best basketball player of all time… And from the way he played the game of basketball, I believe we can...

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Leadership Lessons from the GOAT

Yes, I’m going there… I am completely convinced that Michael Jordan is indeed the Greatest Of All Time with regards to basketball! Truth be told though, I’ve never been much of a basketball fan. In fact, the only times in my life that I ever remember truly enjoying watching a...

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The Old Fashioned Wayā€¦

Think back to the scenario I shared as we started digging into the biggest challenges we’re facing in the workplace today where my friend told his students they’d better have a really good excuse for not performing well in his class… He wasn’t just being harsh, he showed...

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