So picture this… One of your most senior employees, the one who’s arguably the absolute best in the organization in their specific skill set, constantly grumbles about how poorly they’re treated and occasionally goes on a tirade slamming the owner in front of all of their peers. Because they have so...

Surely you’ve heard or maybe even experienced this statement before: People Quit People, Not Companies.

John Maxwell said, “People come in through the door because they have a reason they want to be part of the company. But their desire for ‘greener pastures’ is often motivated by the need to get a...

So what if that burnout we so often hear about really is a result of being uninspired rather than just plain tired? What can we do as a leader to provide our team members with what they need to find true fulfillment in what may seem like such a mundane routine? Quite frankly, that conversation could...

If we really want our investment into leadership development to make a visible difference on productivity over the long haul, there’s a hurdle we cannot afford to stumble over! Even after making sure expectations have been clearly communicated and the necessary support has been provided to initiate ...

When the organization I worked for started the initial rollout of a new safety initiative in 1998, everyone being trained to participate in even the basics of the process went through a three day workshop. The folks who were to be part of the steering committee” went through an additional week of tr...

I closed last time with what a friend shared with me that explained why he does what he does for a fraction of the pay he could be making elsewhere; the lasting impact of that work is what drives him! Truth be told, I don’t know that doubling the salary would be even close to enough for what he’s do...

For at least a decade now, I've maintained that having a family business culture is far more about creating the right environment than how many people work at a given location or how far away the corporate headquarters is. Quite frankly, that all ties back to a strong leadership presence - which in ...

Contrary to what seems to have become a far too popular belief, how we each make our living doesn’t have to drain every ounce of joy from our bodies… I remember greeting ole Front-Lobby Bobby one morning more than a decade ago and being given a response for the ages, “Just another day closer to dyin...

Last time I referenced how terrible it was to work for one of the most miserable human beings I’ve ever been around. Just in case you think I may have been embellishing it, you’re welcome to reach out to Cindy and ask for the rest of the story that I shared with her shortly after I wrote that… If an...

Once we’re confident that we have a solid list of the things we really value, we need to be very intentional about defining the reason each of those values matter to us - or anyone else for that matter! The values our organizations perform to will indeed become the organizational culture we’re known...

I’ve never seen a rule saying that we’re required to like the stuff many highly DRIVEN executives consider to be touchy-feely… In fact, we don’t have to agree on whether or not that stuff really does impact our organization’s performance! But I’d compare arguing that it doesn’t with arguing that gra...

In considering How Our Organizational Culture Impacts Onboarding, we often tie this directly back to what a new (or even potential) team member hears through the process. Who they hear it from matters too! But talking is usually the easy part! Making sure the walk that follows comes anywhere close t...