Modeling Our Values, and Explaining Why

Even when we’ve done everything in our power to model the core values our business is built on, we can’t just assume that everyone who cares about those values will automatically connect our behaviors to the reputation we’re working to establish (or maintain). It’s up to us to explain why we’ve chos...

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A Reputation That Drives Results

I’ll ask you once more: Who ultimately cares about your values? Our immediate team members most certainly do. And so do the clients we serve directly as well as the community we’re a part of. But everyone else who hears about us will too, and all of that will impact the results we achieve in one way...

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What ARE You Known For?

An article called “Workplace culture and its impact on corporate reputation” from a UK-based group Igniyte, an organization dedicated to managing corporate reputations, opened with this:

A company’s reputation is all about how other people view the brand. Their perception derives from several fac...

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Who Ultimately Cares About Your Values?

As heavy as the weight can often be in any leadership role, we can’t lose sight of exactly who, ultimately, cares about the core values of our organization: Everyone! How we’re known, up close and from a distance, all boils down to whether or not we’ve been willing to build those values into the fou...

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Behavioral Examples That Define Our Values

We’ve looked at how things can go really wrong without strong organizational values in place and how easy it can be to fall short of providing a picture of those values for everyone on our teams. We’ve also dug into how, even with specific values listed in various places throughout our office, we ca...

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Removing the Ambiguity

If we want to have any chance of removing the ambiguity that too frequently surrounds the values listed on our conference room walls and detailed through the first few pages of our employee handbooks we’d better be sharing specific examples of what those core values look like in the workplace. To en...

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Defining Exactly How It’s Done

In March, April, and May of 1996, I received a tremendous amount of one-on-one training on how to operate the various pieces of equipment I was assigned to. Initially, someone else was responsible for swapping out the tooling and dies after each order I completed so the next part could be made. For ...

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