OK leaders, I’m counting on you to have done the work to address the last profitability killer we looked at, The Cost of Confusion, by taking the steps to set clear expectations for your teams. Even with the most detailed explanation though, we’re not likely to see our team members...
It’s our privilege and our responsibility as leaders to help our people become better. Holding a high standard to the core values of the organization is a great start.
The first step in turning team values into team performance is holding ourselves and our people accountable to our actions...
Here’s what I can promise you; we can indeed eliminate the cost of confusion and avoid leaving a ton of profit on the table if we’re willing to provide the kind of clear expectations that produce results! I’m certainly not suggesting that this is easy but by following a few...
As we looked at all the profitability that’s killed through poor communication, I suggested that breaking the golden rule just may be an approach that makes a positive impact. If you’re tracking with me on exactly how that would help, I’d suggest you circle back to that.....
If we really want to have a shot at capturing the profitability that’s killed by confusion in our organizations by providing our teams with the kind of clear expectations they desperately need to produce great results, it will require a very focused effort! We absolutely must become experts...
When we focus on turning team values into team performance, it helps us face reality. We want to believe the best of our people and we should want that. But as leaders, we must define the reality of our team's performance, which takes us to behaviors. This is all about action and...
If we wanna stop leaving all that profit on the table, we’ve got to take action. The hard part though, as I just shared, often boils down to what we can or cannot dedicate our resources to - or at least that’s what I hear from folks in leadership roles quite frequently. If we only had...
It sounds ridiculous that average would be considered as a core value. And it is ridiculous!! So why does it show up in the behaviors of our people all too often? Because it’s not talked about enough.
I (Cindy) believe we need to include in our messaging what average is...
Leaders offer growth and development options because they want the best for their people. As leaders, we have a responsibility to build our people and the way our people are built shows up in our culture every day. If we build values of service, integrity, accountability, responsibility, this...
I (Cindy) gave an example recently in How to Build Company Culture of organizations many of us have read about or lived through where organizational values were neglected and the outcomes were tragic. Maybe you remember Enron, or the Exxon Valdez oil spill, or maybe in the news today!
You...
Core values matter in everything we do. Core values are the foundation of who you are - as an individual and as an organization.
A value is something you care enough about to lead from that place.
Values influence and guide our behavior.
Because company culture matters in everything...
Earlier I mentioned starting what I thought would be a job to get me through college on March 12, 1996 and referenced how much that organization invested into the process of hiring 40 of the close to one thousand candidates who applied. What I didn’t share was how much of that investment...
