If Cindy and I had only been measuring our accomplishments by reviewing our bank statements and retirement account balances, making some of the decisions we’ve been faced with over the last fifteen years would have been substantially harder. Reflecting on even the smallest personal or...

While I was intentional about not mentioning either organization’s name before, I have no doubt that you had a very clear picture of the one with broken milkshake machines and the one serving God’s chicken sandwich. And you certainly weren’t alone! In cxtoday.com article called...

Having referenced my last experience attempting to find some type of sustenance from the building beside those large golden arches, I’ll challenge you to think back a few decades for what you could expect. When I was a kid, it was such a treat! For years, there was only one location in our...

Let’s set any leadership responsibility we hold to the side briefly and think about how much an organization’s values - specifically, how each team member does or does not uphold those values - impacts our desire to do business with them. As regular Joe’s, clients or even just...

A great team will definitely care about the core values we exemplify as we build the foundation for our organization, but that’s not where the importance of those values stops. How leaders, as well as each team member in an organization, live out those values will impact business...

Throughout Leading With A Clear Purpose, I emphasized how important it is for everyone in a leadership role to understand exactly why they do what they do, to share a message with our teams detailing why our organization exists, and to help each team member understand their own purpose while...

Having looked at how much folks within our organizations need us to exemplify what we’re holding up as core values and detailing how unlikely we are to build a great team without those values being a legitimate part of what we’re doing on a daily basis, let’s dig into some...

As I shared what I’ve observed personally over the last several years for what I believe is a textbook example of using core values as a foundation for an organization, I mentioned how I’ve seen Craig and Kim work to ensure every member of their team understands exactly what each...

 Since I had no direct authority over the team of behavior-based safety observers supporting me, earning and maintaining their trust was a crucial part of why they chose to remain engaged in the process when it would have been easier for each of them to focus solely on their actual job...

Make no mistake, providing behavioral examples that define our core values doesn’t have to be through some elaborate presentation for the world to see, or even done with a nifty slideshow in small groups. It’s far more important that we exemplify the appropriate behaviors personally...

We’ve looked at how things can go really wrong without strong organizational values in place and how easy it can be to fall short of providing a picture of those values for everyone on our teams. We’ve also dug into how, even with specific values listed in various places throughout...

Before we walk through a few steps we can take to remove every bit of ambiguity we possibly can from the core values our organization operates on, let’s tackle an issue every leader faces at one point or another: even when we detail exactly what “doing good” looks like for each...