Accountability Builds Habits

From nearly the beginning of this look at how values serve as a foundation for any organization, I’ve stressed the critical role habits play in everything we do. I introduced the idea of helping our team members connect their behavior to core company values by sharing that it would require a slight ...

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Coaching, Not Condemnation

Creating a legacy through our core values requires us to set clear (and high) expectations for our team members. Maintaining accountability, consistently and across the board, around the behaviors that model those values is an absolute necessity for ever sustaining those expectations. But accountabi...

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Consistent Accountability - Across the Board

As I shared in the next to last chapter of Leading With A Clear Purpose, the compliance side of human resources absolutely drains the life out of me. And putting together an employee handbook, ones where values are often listed in the first few pages but have little relevance to anything else afterw...

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Defining EXACTLY What’s Expected

One of the most valuable lessons I’ve learned from John Maxwell over the last decade or so was from a short session I had access to just before the larger event where I completed certification to teach and train on his material. John shared a brief lesson before fielding questions for the small grou...

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Creating a Legacy Through Values

Once we’ve laid a foundation around the simple practices involved with modeling our core company values and we’ve provided our teams with a consistent example of what each value living out each value looks like in practice, we should be well on our way to building the culture we’re after within our ...

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Recognized Behavior Gets Repeated

Building consistent team behavior that’s based on our core company values will require removing any possible variance around what each value looks like in practice - in each individual role. But having a clear understanding of the necessary behaviors is just part of the process. It will take at leas...

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Building Consistent Team Behavior, Based on Our Values

Society has countless “influencers” with significant followings. Having a high number of folks watch their foolishness online is wildly different from the responsibility leaders hold when they’ve earned genuine influence with the people on their teams, or for that matter, anyone their behavior impac...

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Consistent Examples Still Require Consistent Reinforcement

Even in cases where we leave absolutely nothing to chance, taking every single opportunity we have to provide examples showing how each of our core values can be acted on in roles our team members perform daily, we’ll still need to provide consistent reinforcement backing our consistent example. As ...

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Nothing Left to Chance…

As we started down this path detailing how strong businesses are built on a foundation of values, I shared something I personally experienced while creating a policy manual for the new owners of company - a textbook example of not just designed that handbook around their core values but building tho...

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Have You Gotten Through (Yet)?

In the fourth lesson of our Emerging Leader Development course, Cindy and I detail five critical practices for effective communication. In that process, we emphasize just how important it is that we keep our message simple and we share it over and over and over again with absolute consistency. Cindy...

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Your Culture is Counting On You!

Before a potential wound festers, let’s make sure we clean it up properly. I occasionally ruffle feathers when I compare the actions our team members take to those of our children. I don’t mean that to be one bit belittling. If I’m being honest, I’m at least as capable of doing something immature (a...

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Building a Culture Around Values: A Consistent Example

Think back to what I referenced before about companies having wonderfully crafted mission and vision statements framed majestically in their lobbies for their visiting dignitaries to marvel at. Here’s the AI overview I got from adding “mission, vision, culture, values” in the Google search bar: 

A ...

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