I’ll say it one last time as we close this look at capturing the profitability that’s killed when no one is held accountable: accountability isn’t all about cracking the ole whip! In fact, the most effective leaders I’ve ever had the pleasure of working with or even...
Whether we can tie it directly to a profit & loss statement or not, the costs any organization incurs when no one is held accountable are significant. Quite honestly, those costs can be so high and can spread across so many areas of a business that it’s almost impossible to imagine...
Not so long ago in our Leading At The Next Level program, I put together a lesson called Don’t Confuse Quiet Quitting with a Lack of Leadership. Not only did I emphasize that the idea of “quiet quitting” was far from being something new, I did my best to step on as many toes as...
In seeing how much profitability we can miss out on when we lose credibility and our team becomes less loyal, and those certainly aren’t the only issues we’ll see if we aren’t holding our team members accountable, one may ask why a leader would even consider allowing this to go...
Let’s consider what Shannon Howard shared right off the bat in Holding People Accountable: Where Most Leaders Fail once more:
When accountability is lacking, performance, company culture, and morale suffer. When employees are not held accountable for missed deadlines, bad behavior, or poor...
OK leaders, I’m counting on you to have done the work to address the last profitability killer we looked at, The Cost of Confusion, by taking the steps to set clear expectations for your teams. Even with the most detailed explanation though, we’re not likely to see our team members...
When we focus on turning team values into team performance, it helps us face reality. We want to believe the best of our people and we should want that. But as leaders, we must define the reality of our team's performance, which takes us to behaviors. This is all about action and...
A lot of lawyers and only a few plumbers… Again, just a symptom of what I believe is a far bigger issue!
Somewhere between 1992 & 1994, as I had entered the workforce and was beginning to consider what my next steps would be after high school, my dad lined up some time for me to talk...
With that story about how my friend provided his student a priceless life lesson fresh in your mind, let’s circle back to what I believe is one of the biggest challenges in the workplace today: too many lawyers! If you’re an NCIS fan, think Rule #13… “Never involve...
Over the last few weeks, I’ve started developing a friendship with a gentleman who teaches at a local university. I had seen him from a distance nearly every time I’ve been at the gym since Cindy and I moved our membership there six months or so ago, but we just hadn’t crossed...
If we want the kind of accountability we’ve been looking at to this point to have a cascading effect throughout our organizations, and to completely avoid being part of the current social status-quo of unaccountability, leading by example and holding our teams to high (but attainable)...
I closed last time by referencing one of the most powerful quotes I’ve ever heard from John Maxwell, “Everything rises and falls on leadership.” I remember sharing that quote with the manager I reported to several years ago when he complained about an issue in the facility we...
