Make Every Interaction Count

Have you ever actually watched the tension rise and the productivity drop in your workplace from just a simple misunderstanding? Have you ever wondered why something you said or did wasn’t received the way you hoped it would be, What … Read More

Let’s Stick With What Works…

Whether you have been following my series on the Personality Insights STYLES through the DISC Model of Human behavior or not, I have shared messages about The Law of Consistency, chapter 5 in The 15 Invaluable Laws of Growth, the … Read More

Your Own Brand of Consistency

Just under 6 months ago, I opened one of these messages with a quote from former Ohio State football coach Jim Tressel that John used as the opening to chapter 5 of The 15 Invaluable Laws of Growth, “The hallmark … Read More

Attention to Detail: ???

The “???” in the subject line wasn’t intended to form a true question, but if you’re applying the PLATINUM RULE during your conversation with a Reserved/Task-Oriented person you better be prepared for some questions. And the best way to truly … Read More

Just Tryin’ to be Cooperative…

Before I forget, I want to say Thank You to a few of the awesome folks that receive these messages for offering suggestions on how to best navigate the individual insurance market! One friend provided an option that may absolutely … Read More

This Better Be FUN!!!

As I shared in Do Unto Others, my recent time on the phone with a healthcare marketplace “expert” (which was possibly the closest thing to a hostage situation that I’ve experienced – timeshare presentations excluded) was a great lesson in … Read More

Activity or Accomplishment?

John Maxwell opens chapter 17 of The 21 Irrefutable Laws of Leadership, The Law of Priorities, by saying: “Not every leader practices the discipline of prioritizing. Why? I believe there are a few reasons. First, when we are busy, we … Read More

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