It WON’T Be A Cake-Walk….

It WON'T Be A Cake-Walk....Chapter 4 of Everyone Communicates, Few Connect, Connecting ALWAYS Requires Energy. The first paragraph of this incredibly powerful chapter ends with John saying, “If you want to connect with others, you must be intentional about it. And that always requires energy.” He goes on to give examples of different speakers he saw at a large national event just prior to writing the book., explaining things that some did well and others did not…

So speaking from a big stage is one thing, and it’s certainly a challenge to connect with a large audience with so many different personality styles. And I absolutely agree about the effort and intentionality it takes to make a solid connection. But how does this apply to you and me on a daily basis?

As I continue to study The DISC Model of Human Behavior, and specifically the Personality Insights curriculum, I see how this can be done even more intentionally AND yield better results with the same or less effort. In the last message, I touched on the importance of determining whether the person you’re interacting with is Outgoing or Reserved. The second, and equally important, piece of this is understanding whether they’re People-Centered or Task-Centered. And yes, it’s just about as simple as it sounds… The People-Centered person will focus more on the people around them and that those people feel included, while the Task-Centered person is driven to accomplish the task and will want you to get down to business… (Again, Piecing Together Your People Puzzles is a great intro to understanding how to come to these conclusions quickly and effectively.) For the sake of time in this message though, I’ll share that 2/3 of society will fall in the People-Centered category. Additionally, this group WILL tune out the person that comes at them with a sole focus of accomplishing a task without making a personal connection first. On the other hand, the Task-Oriented person may be a bit impatient with you while you make a personal connection, but as long as you get to the point they’ll be fairly tolerant of the process.

That said, our best bet (and as a VERY Task-Oriented person this really applies to me) is to look for a personal connection first before pushing for the accomplishment of a task. Not only will we be right 2 out of 3 times, the 3rd person will still hear us out. If we take the opposite approach, the best we can hope for is to connect with one-third of the folks we deal with. While that’s a pretty good average in baseball, most of us need to be a little better than that day to day…